All Systems Operational

Last checked: April 9, 2026

Tracking & Click Processing

Operational

Traffic Filtering Engine

Operational

Dashboard & Reporting

Operational

API Endpoints

Operational

Facebook CAPI Integration

Operational

TikTok Events API

Operational

User Authentication

Operational

Payment Processing (Razorpay)

Operational

Database (PostgreSQL)

Operational

CDN & Edge (Cloudflare)

Operational

Uptime Commitment

TrackNCloak targets 99.9%+ uptime. Your campaigns run around the clock, and our systems are built to do the same.

99.97%

This Month

99.99%

Last Month

99.95%

2 Months Ago

Infrastructure

Hetzner Cloud

Enterprise servers, Singapore region, redundant networking

Cloudflare

Global CDN, DDoS protection, WAF, TLS 1.3

Neon PostgreSQL

AES-256 encryption, auto backups, SOC 2 compliant

Scheduled Maintenance

Preferred window: Tuesday or Wednesday, 2:00 AM - 4:00 AM IST

Advance notice: At least 24 hours via email

Expected downtime: Typically under 5 minutes (zero-downtime for minor releases)

Incident Response

SeverityDescriptionTarget Resolution

CriticalCore tracking or filtering unavailableUnder 30 minutes

MajorDegraded performance or partial outageUnder 2 hours

MinorNon-critical feature impactedUnder 8 hours

MaintenancePlanned update or optimizationScheduled window

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